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Audio Visual Field Engineer
| Location | London |
| Salary | |
| Job Ref | 11510 |
| Job Type | Permanent |
| Job Posted | 23rd Jul 2020 |
Job Description
A new opportunity has become available looking for an AV Field Engineer to join an AV integrator who are supplying and servicing primarily central government agencies and local government. Our client has expanded rapidly over the last 2-3 years and looking to increase its engineering and technical capacity.
Purpose of the Job:To provide maintenance and installation services in support of audio and PC-based applications, primarily within the designated Area.
To provide on-site AV installation and commissioning service and with the capability to fulfil the role as lead engineer.
Principal Tasks
1. To communicate professionally and positively to generate a strong working relationship with client staff and colleagues.
2. To undertake remote 1st and 2nd line service calls, e.g. telephone diagnosis, in order to minimise any service disruption and service resolution times.
3. To attend on-site maintenance and emergency calls to diagnose and rectify faults in order to return the system to full working order in such a manner that re-visits are avoided;
4. PC software installation and diagnosis
5. DSP Mixer (biamp or QSC) configuration modification
6. To install Audio-Visual Systems, either AV-over-IP or HDBT infrastructure, including cable routing and termination to high industry standards.
7. To adhere to the company’s ISO Processes & Procedures to ensure timely completion of admin responsibilities.
Technical & Personal Specification
1. Must conduct every interaction with clients in a courteous, friendly and positive way.
2. At least 3 years relevant experience within the audio-visual industry.
3. Technically competent and confident in the audio and AV products especially DSP mixers.
4. Educated to at least GCSE level and/or a recognised professional qualification or certified apprenticeship scheme.
5. Good communication skills, both written and oral. Able to deal effectively with people at all levels and to explain technical issues to customers.
6. PC literate with a logical, analytical approach to problem solving.
7. Able to work under pressure and remain calm when faced with unexpected or stressful situations. Good level of organisational and time management skills.
8. Must hold UK drivers license
Our client is based in the South but delivers nationally.
Sorry this vacancy is no longer available.
Vacancy Tags: AV Design & Installation, £25000-35000, London & SE
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How To Apply
Sorry this vacancy is no longer available
Equal Opportunities
Jacobs Massey provides our recruitment services, for both clients and candidates, within an equal opportunities environment. We are committed to taking positive action in order to promote such equality of opportunity. Our recruitment procedures are based on the requirements of the job, irrespective of race, gender, gender reassignment, marital status, sexuality, disability, religion or age. Appointments are always made on the basis of merit and we welcome applications from all members of the AV community.
Audio Visual Field Engineer
London
£30,000-£35,000
Ref: 11510
Description
A new opportunity has become available looking for an AV Field Engineer to join an AV integrator who are supplying and servicing primarily central government agencies and local government. Our client has expanded rapidly over the last 2-3 years and looking to increase its engineering and technical capacity.
Purpose of the Job:To provide maintenance and installation services in support of audio and PC-based applications, primarily within the designated Area.
To provide on-site AV installation and commissioning service and with the capability to fulfil the role as lead engineer.
Principal Tasks
1. To communicate professionally and positively to generate a strong working relationship with client staff and colleagues.
2. To undertake remote 1st and 2nd line service calls, e.g. telephone diagnosis, in order to minimise any service disruption and service resolution times.
3. To attend on-site maintenance and emergency calls to diagnose and rectify faults in order to return the system to full working order in such a manner that re-visits are avoided;
4. PC software installation and diagnosis
5. DSP Mixer (biamp or QSC) configuration modification
6. To install Audio-Visual Systems, either AV-over-IP or HDBT infrastructure, including cable routing and termination to high industry standards.
7. To adhere to the company’s ISO Processes & Procedures to ensure timely completion of admin responsibilities.
Technical & Personal Specification
1. Must conduct every interaction with clients in a courteous, friendly and positive way.
2. At least 3 years relevant experience within the audio-visual industry.
3. Technically competent and confident in the audio and AV products especially DSP mixers.
4. Educated to at least GCSE level and/or a recognised professional qualification or certified apprenticeship scheme.
5. Good communication skills, both written and oral. Able to deal effectively with people at all levels and to explain technical issues to customers.
6. PC literate with a logical, analytical approach to problem solving.
7. Able to work under pressure and remain calm when faced with unexpected or stressful situations. Good level of organisational and time management skills.
8. Must hold UK drivers license
Our client is based in the South but delivers nationally.
Sorry this vacancy is no longer available.
Vacancy Tags: AV Design & Installation, £25000-35000, London & SE
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